Adobe Acrobat Reader Download Page For Mac

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  1. Download CS, Acrobat DC, Photoshop Elements, Premiere Elements product installers.
  2. Download Reader Try Acrobat Pro Amplify your PDF skills with a click. Only with Adobe Acrobat Reader you can view, sign, collect and track feedback, and share PDFs for free. And when you want to do more, subscribe to Acrobat Pro DC. Then you can edit, export, and send PDFs for signatures.
  3. Acrobat & Reader DC July 2020 Optional Update Windows and Mac Bug fixes. A follow-up update to Acrobat and Reader DC May 2020 release for Windows & Mac 20.009.20074 Optional update, July 06, 2020, is available which addresses some important bug fixes that have been reported in the May 12, 2020 release. This release is a hotfix patch for Acrobat and Reader DC that addresses some important.

Adobe Reader and Acrobat Cleaner Tool

The Adobe Reader and Acrobat Cleaner Tool removes a standalone installation of Reader or Acrobat, including any preferences and settings that may be preserved during a standard program uninstall.

Windows users: If you are on a Windows computer, see Install Adobe Acrobat Reader DC Windows. Installing Adobe Acrobat Reader DC is a two-step process. First you download the installation package, and then you install Acrobat Reader DC from that package file. You do not have to remove the older.


While most installs, uninstalls, and updates operations happen without incident, there are cases where a user may not be able to complete such tasks due to some registry or file conflict on the machine. This is particularly problematic when permissions set on plist entries or files prevent the successful installation of new installs and/or updates. The Adobe Reader and Acrobat Cleaner Tool is designed to fix such issues by cleaning up corrupted installations, including removing or fixing corrupted files, removing or changing permissions registry entries, etc. The tool provides options for removing problematic Acrobat items only while leaving Reader untouched and vice versa.

Note: JavaScript is disabled in your browser. To access the Adobe Reader and Acrobat Cleaner Tool, please enable JavaScript and reload the page.

Adobe Reader DC and Acrobat DC Cleaner Tool

AcroCleaner for DC and later


This download provides the Adobe Reader and Acrobat Cleaner Tool for Windows and Mac.

IMPORTANT:
1. THIS TOOL IS NOT FOR USE WITH ANY CREATIVE SUITE PRODUCTS INCLUDING SUITES THAT CONTAIN ACROBAT. IT CAN ONLY BE USED WITH STANDALONE VERSIONS OF ACROBAT AND ADOBE READER.
2.The Windows version of the tool only supports cleanup of DC products (both Continuous and Classic tracks). If you want to remove any older versions of Acrobat and Reader products then please refer to “AcroCleaner for 10.x and later”.
3. In some scenarios Cleaner tool for Windows might affect some preferences common between Acrobat and Reader. Hence it is advised that if both Acrobat and Reader products are installed on machine then the installed product be repaired after running the cleaner Tool.

Windows
Version4
DateJune 10, 2015

Use the AcroCleaner Version 4 for DC and later on Windows to cleanup failed or partial uninstalls of DC products.

Adobe

English

  • Download Adobe Reader DC and Acrobat DC Cleaner Tool for Windows version 4.0 (ZIP, 468 KB)
Mac
Version1
DateDec 13, 2017

Use the AcroCleaner Version 1 for 11.x, DC and later on Mac to cleanup failed or partial uninstalls of of 11.x and DC products.

English

  • Download Adobe Reader DC and Acrobat DC Cleaner Tool for Mac version 1.0 (DMG, 416 KB)
Mac

Adobe Reader and Acrobat Cleaner Tool

AcroCleaner for 10.x and later

This download provides the Adobe Reader and Acrobat Cleaner Tool for Windows.

IMPORTANT:
THIS TOOL IS NOT FOR USE WITH ANY CREATIVE SUITE PRODUCTS INCLUDING SUITES THAT CONTAIN ACROBAT. IT CAN ONLY BE USED WITH STANDALONE VERSIONS OF ACROBAT AND ADOBE READER.

VersionPreview 2
DateJune 17, 2013

Use the AcroCleaner Version 2 for 10.x and later to cleanup failed or partial uninstalls of 10.x and 11.x products.

English

  • Download Adobe Reader and Acrobat Cleaner Tool for Windows version 2 (ZIP, 651 KB)

AcroCleaner for 9.x

VersionPreview 1
DateJune 17, 2013

Use the AcroCleaner for 9.x to cleanup failed or partial uninstalls of 9.x products.

English
  • Download Adobe Reader and Acrobat Cleaner Tool for Windows version 1 (ZIP, 614 KB)

User Instructions

Follow either the User Interface Workflow or the Command Line Usage instructions below to use the Adobe Reader and Acrobat Cleaner Tool. Once you are done, please send us your comments and let us know about your experience.

Windows

User Interface Workflow

Adobe Acrobat Reader Download Page For Mac
  1. Do not proceed if you installed Acrobat or Reader as part of Creative Suite. This tool can only be used with standalone versions of Acrobat and Reader.
  2. Double click the AdbeArCleaner.exe file.
  3. Verify you want to continue, and choose Next.
  4. Accept the EULA and choose Next.
  5. Choose the standalone product to clean and choose Next.
    • If the product to be cleaned is installed on the machine, tool directly proceeds to cleanup.
    • If the product is not found, then Acrobat/Reader is cleaned from default installation location at ProgramFilesFolderAdobeAcrobat *.* folder. The user is also given an option to select and add any other additional installation.
  6. If more than one product is detected, choose which product to remove and whether or not to remove any files that may be shared between Adobe Reader and Acrobat.
  7. Choose Clean Now. Cleanup begins.
  8. When finished, restart the machine.

Command Line Usage

  1. Do not proceed if you installed Acrobat or Reader as part of Creative Suite. This tool can only be used with standalone versions of Acrobat and Reader.
  2. Open a command prompt.
  3. Run tool with the desired command line parameters as follows:
    ProductIdIdentifies the product:
    0 = Acrobat (Default)
    1 = Reader
    InstallPathSpecifies the product installation path. Default = the product’s default location; e.g. C:Program Files (x86)AdobeReader 10.0. You must use this parameter when using ScanForOthers = 0.
    CleanLevelSpecifies the level of cleanup; i.e. shared components should be cleaned or not:
    0 (Default) = clean only components for the selected product.
    1 = clean components for the selected product as well as shared components.
    ScanForOthersSpecifies whether to search for and delete only the installation directory identified by InstallPath or all directories on the machine:
    0 = Search for and delete only directories found on the path specified by the InstallPath parameter.
    1 (Default) = Search for and delete installation directories system wide. This search includes non-default paths as well as default paths such as C:Program FilesAdobeAcrobat 10.0.
    /?Invokes the tool’s Help; for example: AdbeArCleaner.exe /?
Mac

User Interface Workflow

  1. Double click to mount the AdobeAcroCleanerTool.dmg
  2. Double click the file: AcroCleanerTool.app
  3. Verify you want to continue, and choose Next.
  4. Accept the EULA and choose Next.
  5. Choose the product to remove and click Next.
  6. Applications found installed are listed separately for both Acrobat and Reader. By default, all the listed applications will be selected for clean-up. Following buttons below the lists can be used to customize the list.
    Remove button: Select the application you don’t want to uninstall and click ‘Remove’ button below that particular list.
    Refresh button: You can repopulate the full list again using ‘Refresh’ button below that particular list.
  7. Click on Clean button to remove the listed applications
  8. Press OK to confirm.
  9. Provide admin password in the admin prompt dialog.
  10. Cleanup processing begins.
  11. Press OK once finished dialog is shown.
  12. Press Quit button to quit the CleanerTool app or ViewLog button to view the logs.

Frequently Asked Questions

What products and versions work with the cleaner tool?
The tool supports both Acrobat and Reader versions 11.x , DC, and Classic Tracks – 2015 and 2017.
Does running the tool write to a log?
During execution, a log file is created at:
  • Windows 7: C:Users[USERNAME]AppDataLocalTempRaftLogsAdbeArCleaner.log
  • Windows XP: C:Documents and Settings[USERNAME]Local SettingsTempRaftLogsAdbeArCleaner.log
  • Mac: ~/Library/Logs/Adobe/AcroCleanerTool.log
If the cleaner tool executes the MSI uninstaller as part of the cleanup process, then an additional log file named Msi[RANDOM_NUMBER].tmp.log is created in the above location.
What are the system requirements?
The tool can be used on any system that is supported by product versions 9.x and 10.x.
Mac: The tool can be used from OS X 10.9 and onward.
When should the tool be used?
The tool should be used when the regular uninstall fails for Adobe Acrobat, or when you want to remove Adobe Reader from your system.

Adobe Pdf Reader For Mac

How do I uninstall the tool?
To uninstall the tool, just delete it.
How do I provide feedback?
To submit feedback or ask a question, use the Enterprise Forum .

Known Issues

  • If you have both Acrobat and Reader installed, removing the product that is the default PDF viewer can result in the other product failing to become the new default PDF viewer. When this problem occurs, run Repair on the remaining product and reboot the machine to make the remaining product the default PDF handler.
  • For Acrobat Pro Extended 9.x, the tool leaves the Acrobat entry in Add Remove Programs. To manually remove this entry, run an uninstallation from the ARP entry or manually remove the following registry entries:
    • Windows 32 Bit OS: HKLMSOFTWAREMicrosoftWindowsCurrentVersionUninstall<Product-Code>
    • Windows 64 Bit OS: HKLMSOFTWAREWow6432NodeMicrosoftWindowsCurrentVersionUninstall<Product-Code>
    • The product code is language specific. For example, for EFG it would be {AC76BA86-1033-F400-7761-000000000004}
  • The Cleaner Tool removes the Reader 9.x or Acrobat 9.x installation even if the user chooses Cancel at the Files in Use dialog during uninstallation. The File in Use dialog appears when you try to uninstall a product that is already running.

Adobe Reader and Acrobat Cleaner Tool

You must check the box above to indicate your agreement to the agreements listed above to activate the download link.

You receive an error when trying to update Acrobat or Reader.

Installing Adobe Reader DC is a two-step process. First, you download the installation package, and then you install Reader from that package file. You don't have to remove the older version of Reader if you are installing Reader. For step-by-step installation instructions, see Install Adobe Acrobat Reader DC Mac OS.

Uninstall Acrobat DC or older versions of Reader

  1. Acrobat Reader

    • There is no uninstaller for Reader in Mac. You can directly delete the application from the Applications folder.

    Acrobat DC

    • Choose Applications > Adobe Acrobat DC, select the Acrobat DC Uninstaller, and double-click it.
    • Follow the onscreen instructions to uninstall Acrobat.
      In the Authenticate dialog box, type the macOS user name and password for an administrator account and click OK.
      In case you do not remember your password, refer the Apple document: https://support.apple.com/en-in/HT202860.
    • The uninstaller removes only Adobe Acrobat files from the system. It does not remove Acrobat Reader files, Acrobat user data, or files that are shared with other Adobe applications.
  2. Do one of the followings to reinstall your application:

    • Reader: Go to the Adobe Reader Downloads page and click Install Now.
      Refer the article Install Adobe Acrobat Reader DC Mac OS for detailed instructions.
      To install older versions of Reader, refer: Install an older version of Adobe Reader on Mac OS.
    • Acrobat: Download Acrobat from the Acrobat downloads page. Click the installer to start the installation process.
  3. Start Reader or Acrobat, and choose Help > Check For Updates to install the latest update to your product.

This solution works best for error 1301 but can be used to troubleshoot other updater error conditions. For instructions, see Enabling and using the 'root' user in Mac OS X on the Apple website.

After enabling the root user account, log in to the root user account and retry updating Acrobat or Reader.

Solution 3. Update Acrobat Reader and Adobe Acrobat manually

Installers for all supported products also appear on the product download pages (except for the full Acrobat). You can download and manually install these products as follows:

  1. Open the product.
  2. Choose Help > About Acrobat or Acrobat Reader.
  3. Note the version.
  4. Close the product.
  5. If you do not have the latest version installed, download the needed installer from the following locations:
  • Adobe Reader full installers and updates for Mac OS.
  • Adobe Acrobat updates for Mac OS.

Adobe Reader

6. Click the installer to start the installation process.

Adobe Acrobat Pro Mac Download

The log file is a file generated and appended to at runtime with status, operational, and error information describing what the Updater is doing. This information helps diagnose runtime problems.

In the case of installation failures, check the updater log file to know the reason of failure.

Pdf

Log location

Macintosh (Reader): ${HOME}/Library/Logs/Adobe/Adobe Acrobat Reader Updater.log
Macintosh (Acrobat):${HOME}/Library/Logs/Adobe/Adobe Acrobat DC Updater.log

Below is a list of few error codes and the suggested steps to try to resolve the errors.

Error Title Solution
1001-1099, 1100Cannot download update files. Please verify that you are connected to the Internet and check for updates again.Try downloading Reader directly from this page.
1101-1199, 1200
Cannot save files to disk. Please check for updates again.Check for permission issues. Run Disk Utility > Repair Permissions.
1201-1299, 1300Your version of cannot be updated because the application contents have been changed. The update could not be applied because the application contents were modified since the original installation. Please reinstall and check for updates again.A file has changed or is missing. Uninstall and reinstall the program.
1301-1399, 1400Your version of cannot be updated at this time. Please check for updates again later.Enable the root user account and check updating the application.
1401-1499, 1500An error occurred. Please check for updates again later.Restart the Mac and retry.
1501-1899Updater will try again.Restart the Mac and retry.

Adobe Reader For Mac

For details on how to configure and troubleshoot the Updater, see the Acrobat-Reader Updater Guide.

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