Globalprotect For Mac Download

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VPN provides you with secure access to University services and the Internet when you are off-campus. Northwestern is transitioning to a new VPN platform called GlobalProtect. GlobalProtect replaces three existing VPN clients: built-in native VPN clients, Cisco AnyConnect, and Pulse Secure SSL VPN. For details on the transition, see https://www.it.northwestern.edu/about/it-projects/vpn-migration-2019/overview.html. Please note that if you are a member of the Feinberg School of Medicine, you will continue to use your native VPN client.
The portal address for GlobalProtect is vpn-connect.northwestern.edu.
GlobalProtect requires you to authenticate with your NetID and NetID password and Duo multi-factor authentication. If you need to register a phone for multi-factor authentication, see Registering and managing your devices for Duo multi-factor authentication.

  1. The latest version of GlobalProtect is unknown on Mac Informer. It is a perfect match for the General category. The app is developed by com.paloaltonetworks and its user rating is 5 out of 5.
  2. Open your browser and sign into the GlobalProtect portal by entering your username and password. Head to the software download page and click on the “Download Mac 32/64 bit GlobalProtect agent” link. Execute the GlobalProtect installer and click Continue. Once the “Destination Select” screen appears, click Continue once again.

Download GlobalProtect for Windows or Mac GlobalProtect can be downloaded from one of the portals listed below for your personal device #. The Portal you access will be determined by your relationship with the ANU. Only available for active students.

GlobalProtect for macOS

If your University-owned computer is managed by your department, you may not need to set up GlobalProtect. If you see the GlobalProtect icon () in your menu bar, skip the set-up instructions and go directly to connect to GlobalProtect.

Set up GlobalProtect

Note that your Mac must be running macOS Catalina (10.15), Mojave (10.14), High Sierra (10.13), or Sierra (10.12).
  1. Go to https://chocolate.ci.northwestern.edu/Software/Titles/NU_Global_Protect/5.1.4/MacOS/GlobalProtect-5.1.4.pkg to download the GlobalProtect installation package.
  2. Within your computer's Downloads folder, double-click the downloaded file to begin installation. When prompted, click Continue, then click Install.
  3. If you see a prompt about a PaloAlto system extension being blocked, click Open Security Preferences.
    1. Click Allow, then close your preferences window.
    2. If prompted, enter your computer's administrative user name and password, then click Install Software. If you don't have administrative rights to your University-owned computer, contact your departmental tech support personnel.
    3. Restart your Mac.
  4. When the installation finishes, you will be prompted to move the installer the trash.
  5. You will then be prompted asking for your keychain password. Enter your password and choose Always Allow.
  6. Click Close. Once installation is complete, GlobalProtect will appear in your menu bar at the top of your macOS desktop.

Connect to GlobalProtect

For
  1. Click the GlobalProtect icon in the menu bar, enter portal address vpn-connect.northwestern.edu, then click Connect.
  2. When prompted, enter your NetID and NetID password, then confirm your identity with Duo multi-factor authentication. You will then be connected to GlobalProtect.
  3. To disconnect, click the GlobalProtect icon again, then click Disconnect.

GlobalProtect for Windows

If your University-owned computer is managed by your department, you may not need to set up GlobalProtect. If you see the GlobalProtect icon () in your system tray, skip the set-up instructions and go directly to connect to GlobalProtect.

Set up GlobalProtect

Globalprotect For Mac Download

Note that your computer must be running Windows 7 or later. If you don't have administrative rights to your University-owned computer to install software, contact your departmental tech support personnel.

Globalprotect Download Mac Catalina

  1. Go to https://chocolate.ci.northwestern.edu/Software/Titles/NU_Global_Protect/5.1.4/Windows/GlobalProtect64-5.1.4.msi to download the GlobalProtect installation package.
  2. From your computer's Downloads folder, double-click the installer, then click Next to follow the installation instructions.
  3. When prompted for a portal address, enter vpn-connect.northwestern.edu.
  4. Once installation is complete,
    • GlobalProtect will appear in the lower left area of your system tray.
    • GlobalProtect will automatically prompt you to connect to VPN.

Globalprotect Vpn

Connect to GlobalProtect

  1. Click the GlobalProtect icon in the system tray, then click Connect. If nothing seems to happen when you click Connect, see Fixing when clicking Connect in GlobalProtect VPN for Windows does nothing.
  2. When prompted, enter your NetID and NetID password, then confirm your identity with Duo multi-factor authentication. You will then be connected to GlobalProtect.
  3. To disconnect, click the GlobalProtect icon again, then click Disconnect.

GlobalProtect for iOS (iPhone and iPad)

Set up GlobalProtect

Note that your device must be running iOS 10 or later.
  1. From the App Store, find and download GlobalProtect
  2. When you open the app, you will be prompted for a portal address. Enter vpn-connect.northwestern.edu.
  3. When prompted to allow GlobalProtect to set up a VPN configuration, tap Allow.

Connect to GlobalProtect VPN

  1. Open GlobalProtect and tap Connect.
  2. When prompted, enter your NetID and NetID password, then confirm your identity with Duo multi-factor authentication. You will then be connected to GlobalProtect.
  3. To disconnect, open GlobalProtect again, then tap Disconnect.

GlobalProtect for Android

Set up GlobalProtect

Note that your device must be running Android v5.0 or later.
  1. From Google Play, find and download GlobalProtect
  2. When you open the app, you will be prompted for a portal address. Enter vpn-connect.northwestern.edu.
  3. When prompted to allow GlobalProtect to set up a VPN connection, tap OK.

Connect to GlobalProtect VPN

  1. Open GlobalProtect and tap Connect.
  2. When prompted, enter your NetID and NetID password, then confirm your identity with Duo multi-factor authentication. You will then be connected to GlobalProtect.
  3. To disconnect, open GlobalProtect again, then tap Disconnect.

Globalprotect Uninstall Mac

GlobalProtect for Linux

Supported Linux versions

Because Northwestern's GlobalProtect requires Duo Mobile multi-factor authentication (MFA), only GUI versions of the GlobalProtect can be used on Linux systems. You cannot use the command line (CLI) interface. Given that requirement, these Linux versions are the only supported operating systems:
  • Ubuntu 18.04.3 LTS
  • Ubuntu 18.04.2 LTS
  • Red Hat Enterprise Linux 7.7
  • CentOS 7.6
  • CentOS 7.0

Set up GlobalProtect

  1. Download the GlobalProtectinstallation package for your Linux system.
    • RHEL 7/centOS: https://chocolate.ci.northwestern.edu/Software/Titles/NU_Global_Protect/5.0.7/Linux/GlobalProtect_UI_rpm-5.1.0.0-101.rpm
    • Ubuntu/Debian: https://chocolate.ci.northwestern.edu/Software/Titles/NU_Global_Protect/5.0.7/Linux/GlobalProtect_UI_deb-5.1.0.0-101.deb
  2. Open the terminal on your device and install GlobalProtect. Note that the commands may vary depending on your version of Linux.
    • RHEL 7/centOS CLI commands:
      yum install https://dl.fedoraproject.org/pub/epel/epel-release-latest-7.noarch.rpm
      yum localinstall --nogpgcheck GlobalProtect_UI_rpm-5.1.0.0-101.rpm
    • Ubuntu/Debian CLI commands:
      sudo apt-get install libqt5webkit5
      sudo dpkg -i GlobalProtect_UI_deb-5.1.0.0-101.deb
  3. When prompted for a portal address, enter vpn-connect.northwestern.edu.
  4. Once installation is complete, GlobalProtect will appear in your menu bar at the top of your Linux system.

Connect to GlobalProtect

  1. Click the GlobalProtect icon in the menu bar, enter the portal address (vpn-connect.northwestern.edu), then click Connect.
  2. When prompted, enter your NetID and NetID password, then confirm your identity with Duo multi-factor authentication. You will then be connected to GlobalProtect.
  3. To disconnect, click the GlobalProtect icon again, then click Disconnect.
  4. If you are not seeing the Global Protect icon in your menu bar, there is a CLI command to bring it up:
    1. On the terminal prompt, enter 'globalprotect launch-ui'
    2. This will bring up the windows above
    3. You can use this if you need to connect and don't see the icon, or to bring up the icon when you need to disconnect.

GlobalProtect for ChromeOS

Set up GlobalProtect

  1. Go to the Google Play Store to download the GlobalProtect installation package.
  2. Open the installer, then follow the installation instructions.
  3. When prompted for a portal address, enter vpn-connect.northwestern.edu.
  4. Once installation is complete, GlobalProtect will automatically prompt you to connect to VPN.

Connect to GlobalProtect

Global Protect Vpn Download Mac

  1. Open GlobalProtect and click Connect.
  2. When prompted, enter your NetID and NetID password, then confirm your identity with Duo multi-factor authentication.
  3. When the Connection request message appears, click OK to make a VPN connection on your device.

See Also:

Globalprotect Client Mac

For additional assistance please contact the IT Support Center at 847-491-4357 (1-HELP) or via email at [email protected]

Download Client

Globalprotect App For Mac Download

The latest client is available from the VPN portal. Use https with a web browser to connect to https://vpn.wsu.edu.

  • Login with WSU AD credentials.
  • No need for additional prefixes or suffixes.
  • Example: [email protected] will only need username john.smith

After logging in, there will be several installation files available depending on operating system. Select the appropriate file and download it:

Installation and Configuration

Locate the downloaded file and click on it to execute it. Click next to continue.

Accept the default installation location (may vary depending on Windows version). Click next to continue.

Click next to continue.

Select Close to complete the installation.

Once the installation has finished, the Global Protect client should start automatically. If not, you can launch the Global Protect client from the start menu:

Enter the portal address vpn.wsu.edu, just the DNS name (no https prefix) and then click Connect.

Once the Global Protect client connects to the portal, it will prompt for your username and password. Just enter your NID and then click “Sign In”. Example: [email protected] will only need username john.smith.

Once complete, the VPN should show as “Connected”.

Operation

The Global Protect client should start automatically. It should appear in the systray in the lower right-hand corner of the screen in the form of a circular (globe) icon. Clicking on this icon will open the window that shows the status and the option to connect or disconnect.
Be sure to disconnect the VPN when it is no longer in use.

Troubleshooting

4.1.1. Installation Issues
After the install, Global Protect may not open or may not be able to connect to the portal even if the computer is connected to the network. Verify the service pangps is installed and is running. If it is not installed or cannot start, uninstall and reinstall the client (may require elevated permissions).

4.1.2. Operational Issues
If Global Protect is installed and pangps service is running, there may be other potential issues. If the client indicates login issues, this may be due to the account being locked out after too many attempts. Or it could be due to trying to login to a VPN that the user does not have access to.
For other issues, it may be necessary to review the logs on the client machine. The pangps.log can be retrieved from the Global Protect application folder or through the client. On the client, click the settings icon in the upper right corner and then go to the troubleshooting tab. Press the “Collect Logs” button and save the zip file to an easily accessible folder location –